{"id":11322,"date":"2022-09-16T14:45:44","date_gmt":"2022-09-16T12:45:44","guid":{"rendered":"https:\/\/www.cei-voyage.fr\/?page_id=11322"},"modified":"2025-09-26T16:13:57","modified_gmt":"2025-09-26T14:13:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.cei-voyage.fr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
\n\n

Interested in booking a trip with CEI but still have a few questions?

Don\u2019t hesitate to contact our team by sending them a message with our\u00a0contact form<\/a><\/strong>.

Our advisors are available Monday to Friday, from 9 a.m. to 5 p.m.

You can also find more details below about how our trips are organized.<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n

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\n <\/div>\n<\/section>\n\n\n<\/div>\n<\/div>\n\n\n\n
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General questions about all programs<\/h3>\n
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    Who is CEI and what is its role of their local teams in France ?<\/h4>\n <\/div>\n
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    CEI (Centre d\u2019\u00c9changes Internationaux) is a non-profit organization with over 70 years of experience in youth mobility. CEI representatives coordinate the programs locally and ensure that foreign students are welcomed safely and culturally integrated.<\/p>\n <\/div>\n <\/li>\n

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    What programs do local teams help and support ?<\/h4>\n <\/div>\n
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    Linguistic, academic, cultural tours, and homestay programs.<\/p>\n <\/div>\n <\/li>\n

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    What should the host family do if a student has allergies or dietary restrictions ?<\/h4>\n <\/div>\n
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    Follow CEI instructions and inform the corresponding coordinator if needed.<\/p>\n <\/div>\n <\/li>\n

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    Who should be contacted at CEI in case of a problem ?<\/h4>\n <\/div>\n
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    The CEI local coordinator. For any emergency: use the 24\/7 emergency line.<\/p>\n <\/div>\n <\/li>\n

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    What if a student is sick or injured ?<\/h4>\n <\/div>\n
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    Contact the coordinator. For any emergency, call 112 and then inform CEI.<\/p>\n <\/div>\n <\/li>\n

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    Are students insured ?<\/h4>\n <\/div>\n
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    Yes, foreign students are fully covered & CEI provides basic medical and liability insurance certificates.<\/p>\n <\/div>\n <\/li>\n

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    Can host families take students on a weekend trip ?<\/h4>\n <\/div>\n
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    Yes, foreign students share all activities and trip with their host family.<\/p>\n <\/div>\n <\/li>\n

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    Can student travels independently without the host family ?<\/h4>\n <\/div>\n
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    Yes, but this needs to be fully approved by CEI and an official authorization from biological parents is requested.<\/p>\n <\/div>\n <\/li>\n

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    Can families keep the student\u2019s passport or money ?<\/h4>\n <\/div>\n
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    No, students must keep their own documents and money.<\/p>\n <\/div>\n <\/li>\n

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    What if a student refuses to attend class or activity ?<\/h4>\n <\/div>\n
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    Attending classes and program activity is compulsory. An absence has to be officially justified.<\/p>\n <\/div>\n <\/li>\n

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    What if the student breaks house rules ?<\/h4>\n <\/div>\n
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    Stay calm and contact CEI. Let them handle the situation.<\/p>\n <\/div>\n <\/li>\n

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    What if the student loses his\/her passport or ID card ?<\/h4>\n <\/div>\n
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    Contact CEI. They will assist with embassy procedures.<\/p>\n <\/div>\n <\/li>\n

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    How do students usually spend their days during linguistic summer programs ?<\/h4>\n <\/div>\n
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    Morning: classes; afternoon: activities; evening: with host families.<\/p>\n <\/div>\n <\/li>\n

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    What if a student arrives very late or early ?<\/h4>\n <\/div>\n
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    Be available and flexible. CEI will inform you of the exact time.<\/p>\n <\/div>\n <\/li>\n

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    What is the difference between high school and linguistic summer programs ?<\/h4>\n <\/div>\n
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    High school = long-term school attendance.
    \nLinguistic = short stay + activities.<\/p>\n <\/div>\n <\/li>\n

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    What if the student runs out of money ?<\/h4>\n <\/div>\n
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    Inform CEI. Parents may transfer funds directly or via CEI.<\/p>\n <\/div>\n <\/li>\n

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    Can families host a student who has a very weak level of French ? <\/h4>\n <\/div>\n
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    Yes. Some students arrive in France with little knoweldge of French. Families are encouraged to speak slowly, be patient, and use simple vocabulary.<\/p>\n <\/div>\n <\/li>\n

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    What is the local team\u2019s role during a summer language holiday day ?<\/h4>\n <\/div>\n
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    Families host students in the evening and weekend. During the day, CEI manages lessons and excursions. Communication between both sides is essential.<\/p>\n <\/div>\n <\/li>\n

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    What information should local teams give to students before arrival ?<\/h4>\n <\/div>\n
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    Prepare a welcome message with house rules, curfew, basic expectations, and emergency contacts. CEI will provide a checklist if needed.<\/p>\n <\/div>\n <\/li>\n

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    What to do if the student doesn\u2019t show up at a meeting point ?<\/h4>\n <\/div>\n
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    Wait 15 minutes, then contact the CEI coordinator or emergency line.<\/p>\n <\/div>\n <\/li>\n

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    What if the student has a disability or special medical condition ?<\/h4>\n <\/div>\n
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    You will be informed before arrival. Follow instructions and ask CEI if unsure.<\/p>\n <\/div>\n <\/li>\n

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    What happens at the end of the student\u2019s stay ?<\/h4>\n <\/div>\n
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    CEI will inform families of departure times. Make sure the student is packed and ready.<\/p>\n <\/div>\n <\/li>\n <\/ul>\n <\/div>\n<\/section>\n\n\n\n\n\n

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    Academic year program<\/h3>\n
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      What are the possible duration for an academic program to France ?<\/h4>\n <\/div>\n
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      You can apply for a duration starting from 2 weeks up to 10 months. French school year from September to June.<\/p>\n <\/div>\n <\/li>\n

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      Where are the students accommodated ?<\/h4>\n <\/div>\n
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      In a French host family or at the school dorm in case of boarding school program.<\/p>\n <\/div>\n <\/li>\n

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      How are the host families selected ? <\/h4>\n <\/div>\n
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      They are fully screened by CEI staff ( visit, interview ) and police checked.<\/p>\n <\/div>\n <\/li>\n

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      What is the motivation of the families for hosting ? <\/h4>\n <\/div>\n
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      Discover a new culture and help a student to learn the language.<\/p>\n <\/div>\n <\/li>\n

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      Can student choose their placement location ?<\/h4>\n <\/div>\n
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      Yes, it is possible in the frame of the select program in fee-paying host families.<\/p>\n <\/div>\n <\/li>\n

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      Can student apply with specific food restriction ?<\/h4>\n <\/div>\n
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      Yes, it is possible and CEI will offer you the adapted program.<\/p>\n <\/div>\n <\/li>\n

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      Do student pay their lunches at school ? <\/h4>\n <\/div>\n
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      No, CEI pays for these expenses as well as tuition fees for private schools.<\/p>\n <\/div>\n <\/li>\n

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      Do student pay for the school bus card to commute to school ? <\/h4>\n <\/div>\n
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      Yes, they do, it is at the charge of the student.<\/p>\n <\/div>\n <\/li>\n

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      Do student choose their subjects at school ? <\/h4>\n <\/div>\n
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      No, they do not choose. The only choose 2 and then 3 major subjects during the 2 last years of high school.<\/p>\n <\/div>\n <\/li>\n

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      Who explain the program to the student ? <\/h4>\n <\/div>\n
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      CEI local representative explains the program to the student within the 10 days of her\/his arrival to France.<\/p>\n <\/div>\n <\/li>\n

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      Can student continue to practice their sport in France ? <\/h4>\n <\/div>\n
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      Yes, they can either apply for the sport school program or join a sport club as an extra curricular activity.<\/p>\n <\/div>\n <\/li>\n

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      Do CEI offer optional fun trips during the academic program ? <\/h4>\n <\/div>\n
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      Yes, there are optional fun trips : Paris in October, ski in the Alps in February and South of France in June.<\/p>\n <\/div>\n <\/li>\n <\/ul>\n <\/div>\n<\/section>\n\n\n","protected":false},"excerpt":{"rendered":"

      Interested in booking a trip with CEI but still have a few questions? Don\u2019t hesitate to contact our team by sending them a message with our\u00a0contact form. Our advisors are available Monday to Friday, from 9 a.m. to 5 p.m. You can also find more details below about how our trips are organized.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":37,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-11322","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cei-voyage.fr\/en\/wp-json\/wp\/v2\/pages\/11322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cei-voyage.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cei-voyage.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cei-voyage.fr\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cei-voyage.fr\/en\/wp-json\/wp\/v2\/comments?post=11322"}],"version-history":[{"count":10,"href":"https:\/\/www.cei-voyage.fr\/en\/wp-json\/wp\/v2\/pages\/11322\/revisions"}],"predecessor-version":[{"id":11349,"href":"https:\/\/www.cei-voyage.fr\/en\/wp-json\/wp\/v2\/pages\/11322\/revisions\/11349"}],"wp:attachment":[{"href":"https:\/\/www.cei-voyage.fr\/en\/wp-json\/wp\/v2\/media?parent=11322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}